Privacy Policy

Account & identity

• Name — used internally and revealed to a matched player only at the pre-tee-time reveal moment (see Section 3).
• Date of birth — used to confirm you are 18 or older and to support age-based matching.
• Sex — optional; used for matching only if you choose to provide and share it.

Authentication identifiers

• Sign-in credentials — when you sign in with Apple or Google, we receive a unique account identifier (and, where you permit it, your email). If you sign in by phone, we collect your phone number and verify it with a one-time SMS code.
• Your verified phone number may also serve, with your consent, as a contact option revealed to a matched player before tee time.

Golf profile & preferences

• Handicap index or USGA/GHIN ID (optional) or a self-declared range; home course and favorite courses; pace of play, rules style, and club tier; how often you play.
• Vibe preferences such as music, drinks, and stakes during a round; your availability windows and willing-to-travel radius.

Location

• With your permission, we use your device location while the app is in use to match you with nearby players and courses. If you prefer not to share precise location, you can enter a ZIP code instead.

Social handles (optional)

• If you choose to provide Instagram, Facebook, or LinkedIn handles, we use associated public metadata only to refine compatibility signals. These handles are never displayed to other users.

Match, round & rating data

• Invitations you send and receive, confirmed rounds, and the private post-round ratings you give (which reflect the experience, not a golf score, and are never shown to the rated player).

Device, usage & diagnostics

• Device and app information, push-notification tokens, and app-interaction and diagnostic data (including crash and error logs) used to operate, secure, and improve the Service.

• To compute compatibility and surface your best-matched players.
• To coordinate invitations, confirmations, and rounds, and to facilitate tee-time booking and handicap verification through our partners.
• To reveal identity and contact details to a matched player at the appropriate time (Section 3).
• To send service notifications, including changes to a round or a tee-time hold.
• To maintain safety, prevent abuse, and enforce our terms.
• To operate, analyze, secure, and improve the Service, and to comply with legal obligations.

• Other users — limited anonymous match-card data, and your name/contact at the reveal moment described above.
• Service providers — vendors who process data on our behalf under contract, including authentication providers (Apple, Google), SMS verification (Twilio), cloud hosting and infrastructure, error and performance monitoring, product analytics, and transactional email. They may use your data only to provide services to us.
• Booking & handicap partners — to confirm a handicap or arrange a tee time, we may exchange necessary information with golf booking and handicap partners (for example, tee-time platforms and USGA/WHS-licensed handicap providers).
• Legal & safety — when required by law, to enforce our terms, or to protect the rights, safety, and security of users, the public, or LoopIQ.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

• Access & correction — view and update your profile information in the app at any time.
• Account deletion — you can delete your account from in-app Settings or by emailing us; deletion removes your profile and match history as described in Section 6.
• Location — you can decline or revoke location permission in your device settings and use ZIP-code matching instead.
• Social handles — providing them is optional, and you can remove them at any time.
• Notifications — manage push notifications in your device settings.
• Regional rights — depending on where you live (for example, under the GDPR or CCPA/CPRA), you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact us using Section 11.