Privacy Policy

Account & identity

• Name — used internally and revealed to a matched player only at the pre-tee-time reveal moment (see Section 3).
• Date of birth — used to confirm you are 18 or older and to support age-based matching.
• Sex — optional; used for matching only if you choose to provide and share it.

Authentication identifiers

• Sign-in credentials — when you sign in with Apple or Google, we receive a unique account identifier (and, where you permit it, your email). If you sign in by phone, we collect your phone number and verify it with a one-time SMS code.
• Your verified phone number may also serve, with your consent, as a contact option revealed to a matched player before tee time.

Golf profile & preferences

• Handicap index or USGA/GHIN ID (optional) or a self-declared range; home course and favorite courses; pace of play, rules style, and club tier; how often you play.
• Vibe preferences such as music, drinks, and stakes during a round; your availability windows and willing-to-travel radius.

Location

• With your permission, we use your device location while the app is in use to match you with nearby players and courses. If you prefer not to share precise location, you can enter a ZIP code instead.

LinkedIn (optional)

• If you choose to connect your LinkedIn account, LinkedIn shares with us, with your permission, your LinkedIn member identifier, name, email address, and profile photo. We use these to verify that the name on your LoopIQ profile matches your LinkedIn account.
• Where LinkedIn makes it available and you approve it, we may also receive your LinkedIn verification status (for example, whether LinkedIn has verified your identity or your workplace) and your current job title, current company, and most recent school, degree, and field of study. We show you these details before saving them to your profile, and you can edit or remove them at any time.
• LinkedIn issues us an access credential so we can keep this information current. We store it encrypted and use it for nothing else. We never post to LinkedIn or contact your LinkedIn connections.

Social handles (optional)

• If you choose to provide Instagram or Facebook handles, we use associated public metadata only to refine compatibility signals. These handles are never displayed to other users.

Match, round & rating data

• Invitations you send and receive, confirmed rounds, and the private post-round ratings you give (which reflect the experience, not a golf score, and are never shown to the rated player).

Contacts & invitations (optional)

• Contacts are read on your phone only; when you invite someone, LoopIQ stores that person's name and the email address or phone number you invited, so we can connect you when they join.

Device, usage & diagnostics

• Device and app information, push-notification tokens, and app-interaction and diagnostic data (including crash and error logs) used to operate, secure, and improve the Service.

• To compute compatibility and surface your best-matched players.
• To verify your identity and professional details when you connect LinkedIn, to display verification badges, and to give verified professional details (industry, role, company, school) appropriate weight in matching. We do not use LinkedIn information for hiring or employment, credit, housing, insurance, or any other eligibility decision, and it is not a background check.
• To coordinate invitations, confirmations, and rounds, and to facilitate tee-time booking and handicap verification through our partners.
• To reveal identity and contact details to a matched player at the appropriate time (Section 3).
• To send service notifications, including changes to a round or a tee-time hold.
• To maintain safety, prevent abuse, and enforce our terms.
• To operate, analyze, secure, and improve the Service, and to comply with legal obligations.

• Other users — limited anonymous match-card data, and your name/contact at the reveal moment described above.
• Service providers — vendors who process data on our behalf under contract, including authentication providers (Apple, Google), SMS verification (Twilio), cloud hosting and infrastructure, error and performance monitoring, product analytics, and transactional email. They may use your data only to provide services to us.
• LinkedIn — if you connect LinkedIn, we exchange with LinkedIn only what is needed to authorize the connection and retrieve the information described in Section 1. We do not share your LoopIQ profile, matches, rounds, or ratings with LinkedIn.
• Booking & handicap partners — to confirm a handicap or arrange a tee time, we may exchange necessary information with golf booking and handicap partners (for example, tee-time platforms and USGA/WHS-licensed handicap providers).
• Legal & safety — when required by law, to enforce our terms, or to protect the rights, safety, and security of users, the public, or LoopIQ.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

• Access & correction — view and update your profile information in the app at any time.
• Account deletion — you can delete your account from in-app Settings or by emailing us; deletion removes your profile and match history as described in Section 6.
• Location — you can decline or revoke location permission in your device settings and use ZIP-code matching instead.
• LinkedIn — connecting is optional. You can disconnect at any time from your Profile. When you do, we delete the information LinkedIn provided (name, email address, photo, verification status, professional and education details) and the stored access credential, remove LinkedIn verification badges, and stop treating your professional details as LinkedIn-verified. Answers you confirmed yourself, such as your industry and role, stay on your profile as your own answers, which you can edit or delete. You can also remove LoopIQ from the permitted services in your LinkedIn settings.
• Social handles — providing them is optional, and you can remove them at any time.
• Notifications — manage push notifications in your device settings.
• Regional rights — depending on where you live (for example, under the GDPR or CCPA/CPRA), you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact us using Section 11.